Energy is a cornerstone of our lives. We use it to turn the lights on, keep our homes and selves warm or cool as needed, and even to power our electronics. But most of us don’t pay much attention to the companies that supply us this energy.
Let’s take a closer look at one such energy company: Constellation Energy. We’ll figure out exactly what Constellation Energy is, what the energy company does, what its history is, and where it operates.
Along the way we’ll also answer all of the most frequently asked questions about Constellation Energy. By the end of this article, you’ll be more informed about Constellation Energy as an energy company.
What Is Constellation Energy?
We’ll start with the basics: Constellation Energy is an energy company. Constellation Energy’s headquarters is located in Baltimore, Maryland, though as we’ll soon see they serve customers in a variety of different markets.
Constellation Energy is a relatively new energy company, having been formed in 2022 after it split from its parent company Exelon Corporation (we’ll explain that in more detail in just a bit). Constellation Energy is a public company traded as CEG on the Nasdaq stock exchange.
As an energy company, Constellation Energy supplies residential and commercial customers with both electricity and natural gas.
What Does Constellation Energy Do?
So what exactly does it mean to supply customers with natural gas and electricity?
As an energy provider, the Constellation Energy Corporation is responsible for consistently delivering electricity, natural gas, or both electricity and natural gas to customers.
If you’re a homeowner and you live in one of Constellation Energy’s service areas, this means that you pay Constellation Energy monthly for your energy solutions. If you see the name Constellation Energy on your electricity bill, then Constellation Energy is your electricity provider.
Some businesses or households use natural gas (most often for heating). If you use natural gas, then you need a natural gas supplier. Depending on where you live, Constellation Energy could be your natural gas utility company, and if so, they’re the energy supplier responsible for making sure you receive the natural gas you pay for.
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What Is the History of Constellation Energy?
As we mentioned before, Constellation Energy is a relatively new energy company. In 2022, Constellation Energy split from its parent company, Exelon.
The Exelon Corporation itself is a large energy company that consists of a number of subsidiaries that prior to 2022 included what is now known as Constellation Energy.
But Constellation Energy can trace its history back to 1999, when the Constellation Energy Group Inc. (CEG) was formed. Constellation Energy Group had its own subsidiary called Baltimore Gas and Electric (often abbreviated to BGE).
After its formation, the Constellation Energy Group (CEG) acquired a variety of other energy companies to grow its business.
In 2012, Constellation Energy Group merged with the Exelon Corporation and existed as a subsidiary of Exelon up until 2022, when it split off to form what we now know as Constellation Energy.
Where Does Constellation Energy Operate?
Constellation Energy primarily operates in North America, serving customers in 48 U.S. states — notably including Illinois, New York, Georgia, Pennsylvania, Maryland, New Jersey, and Texas — and the District of Columbia.
Constellation Energy operates outside of the United States as well, in both Canada and the United Kingdom.
What Kind of Energy Does Constellation Energy Provide?
Constellation Energy is a natural gas supplier, which means natural gas is one of the products it provides its customers.
Constellation Energy is also an electricity provider, and it generates its electricity from a variety of sources. Constellation electricity is generated by fossil fuels, including natural gas-fired power plants and coal-fired power plants.
Constellation electricity is also sourced from nuclear energy, which is a source of carbon-free energy. Constellation Energy operates more than a dozen nuclear power plants.
Does Constellation Energy Provide Renewable Energy?
Yes, in addition to fossil fuel power plants and nuclear power plants, Constellation Energy also provides electricity generated by renewable energy sources.
These renewable energy sources include solar power, wind power, and hydro power. And if clean energy and renewable energy are important to you, you may have the option to select a renewable energy plan from Constellation Energy.
How Do I Contact Constellation Energy?
If you have questions or concerns that you’d like to raise with Constellation Energy, there are a variety of ways to get in touch with the utility company.
If you’d prefer to reach out by phone, you can contact Constellation Energy at (855) 465-1244. Constellation Energy also offers a live chat feature on its website, available from 8 a.m. to 6 p.m. CST, Monday through Friday.
Finally, if you’d prefer to communicate through social media, Constellation Energy can also be reached on Facebook or Twitter.
How Can I Pay My Constellation Energy Bill?
There are a variety of ways to pay your monthly electricity bill from Constellation Energy. The right payment option for you will depend on how you prefer to handle your business. Here are the different payment options for your Constellation Energy bill:
Pay by Phone
If you’re the type of person who prefers talking to a customer service representative, then paying over the phone may be a good option. Your monthly electricity bill will have a phone number on it that you can call in order to pay your monthly Constellation Energy bill by credit card or bank account.
Pay by Mail
For those of us that are accustomed to paying bills by check, paying by mail is a great option. If you’d prefer to pay by mail, you’ll need to mail a check for your full balance due to Constellation Energy.
Pay Online
One of the simplest ways to pay bills these days is by credit card via an online portal. To do this, you’ll need to set up an online account with Constellation Energy. Once you’ve done this, you can enter in your credit card or banking information on the Constellation Energy website in order to pay your monthly electricity bill.
Set Up Autopay
Autopay is a great option if you’d like to take all of the work out of paying your monthly Constellation Energy bill, or you’re prone to forgetting! To set up autopay, you’ll need to create an online account at the Constellation Energy website or speak to a customer service representative by phone.
You’ll need to tie a credit card or bank account to your Constellation Energy account, and this credit card or bank account will be charged once a month for the balance due on your electricity bill — all without you having to do anything.
Does Constellation Energy Charge a Cancellation Fee?
Yes, Constellation Energy does charge customers early termination fees if they choose to cancel their contract before the stated contract length has elapsed.
To see if you’re subject to this cancellation fee, you’ll need to read the terms of your own specific contract, or reach out to Constellation Energy and talk to one of their customer service representatives.
Alternatively, you can avoid an early termination fee or cancellation fee by waiting until after your electricity plan’s contract is up to switch energy providers.
What Happens If I Can’t Pay My Constellation Energy Bill?
Financial hardships can happen suddenly and without warning, and if they do, you may have trouble staying current with your monthly electricity bill.
If you fall behind on your Constellation Energy bill payments, you will accrue a past-due balance. If you do not address this balance, Constellation Energy may shut off your power.
To avoid this, it’s recommended to reach out to a Constellation Energy customer service representative to set up a plan for paying off the past-due balance. Depending on your service area and the specifics of your situation, you may be able to set up a deferred payment plan or some other kind of payment arrangement with Constellation Energy.
Does Constellation Energy Run Credit Checks on its Customers?
Yes, Constellation Energy will run a credit check through a national credit agency on new customers before setting up your account. If there are problems with your credit, you may be required to pay a cash deposit before electricity or natural gas service begins.
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Does Constellation Energy Have Power Outages?
Power outages are always disruptive, and while energy suppliers try to keep electricity on around the clock, outages can still occur.
Outages can happen due to extreme weather, a drop in supply or a spike in demand, or even equipment malfunction. If you’re a Constellation Energy customer and you’re experiencing a power outage, you can reach the company by phone to talk to a representative in order to learn when power is expected to be restored.
Constellation Energy Isn’t the Only Option
There are many energy companies in the United States, and Constellation Energy is one of the bigger energy suppliers currently operating. It provides a variety of energy products to its customers.
You now know all about Constellation Energy — what the energy company does, where it operates, its company history, and the answers to the most frequently asked questions about it.
If you’re in Texas and are interested in learning more about some of the electricity providers available to you, visit Energy Savings to view plans from companies like Tara Energy, Just Energy, and Amigo Energy.
You can also learn more about a wide variety of energy topics like this one on the Energy Savings blog.
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