Oncor Energy: A Texas Utility Company
Oncor Electric Delivery Company LLC, known as Oncor, is a major electric utility in Texas. It serves 410 communities across 98 counties, including major cities such as Dallas, Fort Worth, Waco, and Midland.
Oncor manages the power lines, substations, and infrastructure that deliver electricity from generation facilities to homes, businesses, and other consumers. Unlike your energy provider, which manages your plan and billing, Oncor focuses on delivery and grid maintenance.
Electricity Plans in Oncor Service Area
*Featured cards reflect rates at 1000 kWh for the Oncor delivery area.
Electricity Rates in Oncor Service Area
You can obtain important standardized information that will allow you to compare this product with other offers. Contact the respective provider.
What Retail Energy Providers Offer Plans in Oncor Energy’s Service Area?
How Are Retail Energy Companies Different from Utility Companies?
Retail Energy Companies
- Buys energy from energy producers
- Sells energy to consumers
- Takes care of billing and customer service for energy plans
- Is who you contact to enroll for electric services
Utility Companies like CenterPoint Energy
- Owns the energy infrastructure
- Is responsible for delivery of electricity
- Takes care of meter readings
- Is who you contact if there’s a power outage
How Do I Get Affordable Energy in the Oncor Service Area?
You can find affordable energy within Oncor Energy’s service area in three easy steps:
Review your electric bills to understand your average energy usage and consumption patterns.
Read the Electricity Facts Label (EFL) for each plan to understand the key details, including terms, fees, and minimum usage requirements.
Compare Texas Utility Delivery Fees
| TDU | Base Customer Charge | Per kWh Rate |
|---|---|---|
| AEP Texas Central | $3.24 | 5.8272 cents per kWh |
| AEP Texas North | $3.24 | 5.6677 cents per kWh |
| CenterPoint Energy | $4.90 | 4.9993 cents per kWh |
| Lubbock Power and Light | $0.00 | 6.3120 cents per kWh |
| Oncor | $4.23 | 5.6183 cents per kWh |
| Texas New Mexico Power | $7.85 | 6.4665 cents per kWh |
*TDU rates as of 4/30/2026
What Are TDU Delivery Charges?
TDU (Transmission and Distribution Utility) delivery charges are fees added to your bill to cover the cost of maintaining the energy grid. These fees are regulated by the Public Utility Commission of Texas (PUCT). Every resident in your area pays the same rates, regardless of their energy provider. There is no way to reduce or change TDU delivery fees.
TDUs vs. TDSPs
TDUs and TDSPs (Transmission and Distribution Service Providers) are interchangeable terms for utility companies. “TDU” is more commonly used in Texas, while “TDSP” often appears in official documents or industry communications.
Oncor Energy Outages
If you experience a power outage, here’s how to report it:
- Report Outage Phone Number: 888-313-4747
- Report Outage Link
Moving to or from the Oncor Utility Area?
If you’re moving to Texas or from a regulated area like Austin or San Antonio, you’ll need to enroll in an energy plan. Start by comparing plans for your zip code on our site. When enrolling, providers may request your ESI number, which you can find using Oncor’s ESI ID Lookup page. After signing up, your provider sends a move-in order to Oncor, and service begins on your chosen date.
If you’re moving between deregulated areas, check with your current provider to see if they serve your new address. If you have a contract, you may need to transfer service to avoid early termination fees (ETFs). If your provider doesn’t serve your new location, they will typically release you from your contract, allowing you to choose a new provider and plan.
Enter your ZIP Code and compare electricity rates.
Oncor Energy FAQs
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How is Oncor Energy different from energy providers in Texas?
Energy providers, or retail electric providers (REPs), buy electricity wholesale and sell it to consumers. In a deregulated market, your utility and your REP are separate. You must choose an energy provider and enroll in a plan to receive electricity at your home.
Your REP manages customer service and billing for your plan, while Oncor handles power delivery and outages.
Can I lower my Oncor Energy delivery charges?
To lower your electric bill, adopt smart energy habits and compare plans to find one that best fits your household’s usage.
Do I contact Oncor Energy or my energy provider about outages?
For power outages, contact Oncor Energy. Call 888-313-4747 or use the online outage form.
Oncor Energy is my utility company. Will that ever change?
If I am in the Oncor service area in Texas, do I have to choose an energy provider?
You buy electricity from a REP, while Oncor Energy delivers it to your home. You can shop for the best plans and rates from energy providers, but you can’t choose your utility company.