APG&E

Updated on August 31, 2026

APG&E is a gas and electric energy provider serving Texas, Ohio, and Pennsylvania. It operates in deregulated energy markets, where you can shop for retail electric providers (REPs). The company has been serving customers for over 20 years and offers simple, fixed-rate plans in Texas, as well as renewable energy options.

As an energy provider, APG&E works together with your local utility company, which is assigned to your neighborhood and cannot be chosen.

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866-629-9812

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APG&E Electricity Rates

*All rates above are accurate as of 08/31/2026 for zip code 77056 based on 1,000 kWh of usage. Rates may have changed since this date. For the most up-to-date rates in your area, please enter your zip code. You can obtain important standardized information that will allow you to compare this product with other offers. Contact the respective provider.

APG&E Electricity Plans

APG&E offers both residential and business electricity plans. Its plans include:

Simple Saver

Simple Saver plans are fixed-rate electricity plans best for households with energy usage levels around 1,000 kWh per month. Customers get a usage-based bill credit at that level. Contract lengths available are 8, 12, 15, 24, and 36 months. Early termination fees (ETFs) range from $150 to $350, with longer terms corresponding to higher ETFs.

True Simple

True Simple plans are straightforward fixed-rate electricity plans with no usage-based bill credits. They’re great for households wanting predictable bills or who don’t want to worry about hitting specific energy usage thresholds. Available term lengths range from six to 36 months. ETFs for True Simple plans are also between $150 to $350, depending on the term length.

True Classic

True Classic plans are also straightforward, fixed-rate electricity plans with no usage-based bill credits. Plans offered come with terms of 12, 24, and 36 months, and ETFs range from $150 to $350, depending on the contract length. You can choose between two versions of True Classic plans: standard energy plans with a renewable energy content of 5.85% or 100% renewable energy plans.

*APG&E electricity plan information reflects availability as of June 26, 2026 and may be subject to change.

How APG&E Rates Compare

We ranked energy providers shown on Power to Choose by price per kWh to identify which companies offered the best rates. Based on the data, APG&E’s plans are competitively priced.

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APG&E Reviews

APG&E’s online reviews are primarily positive, though Power to Choose data shows the company has a high complaint ratio. Here’s a sampling of what customers praised about the company and where others felt it fell short.

Positive Experiences:

“I would like to thank Andrea for being patient with me as I had several questions and issues to be addressed. She patiently worked with me to solve every issue, including speaking with a third party on my behalf. She was very kind and friendly, exhibiting a professional demeanor throughout our conversation.”

– Sarita M. Google

“Website was very easy to sign up for new service. The drop-down format found my new address immediately. It only took a few minutes, and I had signed up, chosen my own start of service date, and was done. Hopefully, my experience will continue to be positive!”

– Brandy P. Google

Negative Experiences:

“I'm a 1 month customer, and soon I'll pay the Early Termination Fee. The reasons why I'm contemplating to leave early are the billing department is trying to charge me $30 for a glitch that happened on their part (Thanksgiving week) and looks like their tech department is working with 1990s windows to create their webpage. Another reason is if you call, be prepared to wait a long time. On the positive side the customer representatives are great.”

– Joel H. Google

“I'm extremely disappointed with this company. My power was disconnected even though I am enrolled in AutoPay. They never collected the payment, even though the system shows I’m signed up. After waiting over an hour on customer service, they told me they 'sent a notice by mail.' That is completely unprofessional — what if I'm out of town? Email or text is basic customer communication in 2025. Even their own representative admitted that I'm enrolled in AutoPay, yet they still cut the power. This experience is frustrating, unsafe, and unacceptable. A utility company should be reliable. They need to fix their system and call customers before taking action, especially when it’s their own AutoPay failure. I no longer feel secure with this company.”

– Rony K. Google

APG&E Pros and Cons

Pros

Offers easy-to-understand, fixed-rate plans

100% renewable energy plans available
Plans are competitively priced

Cons

Renewable energy content on standard plans is significantly below the state average
PUC 1-star rating, showing the company has the highest complaint ratio
No time-of-use or variable energy plans to choose from in Texas

Learn More about APG&E

If you have questions about APG&E’s energy plans, reach out to their customer service at the information below.

Contact APG&E

Customer Service Phone Number and Hours:

866-537-4360
Monday – Thursday: 8 am – 7 pm (CST)
Friday: 8 am – 5 pm (CST)
Saturday: 9 am – 1 pm (CST)
PUCT License #10105

APG&E Service Areas

APG&E service areas encompass Texas, Ohio, and Pennsylvania. It works within the deregulated energy market, including Texas cities like Dallas, Fort Worth, and Houston. Neighborhoods and cities in regulated energy areas must use their local utility company as their energy provider.

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How to Move or Transfer Electricity with APG&E

Existing APG&E customers can call 866-537-4360 to transfer service or email [email protected]. If you’re moving outside of APG&E’s territory, you won’t be charged an early termination fee.

New customers wanting to use APG&E simply need to enroll in a new plan on the APG&E website. APG&E handles notifying your current provider of the switch. However, you may still owe early termination fees if you cancel your contract early with your current provider.

APG&E Alternatives

Not sold on APG&E? Explore other Texas energy providers:

Energy Company Phone Number
AMIGO ENERGY 866-776-7390
BKV ENERGY  
CONSTELLATION 870-824-3227
GOODCHARLIE 888-728-6687
JUST ENERGY 866-776-7419
PAYLESS POWER 833-714-6610
RELIANT ENERGY  
TARA ENERGY 866-776-7429
TXU ENERGY  

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APG&E FAQs

DON'T ADD A QUESTION HERE.

DON’T ADD CONTENT HERE.

What does APG&E stand for?

APG&E stands for AP Gas & Electric.

Does APG&E have an app?
No, APG&E doesn’t have a dedicated app for managing your account. You must use its mobile-optimized website to manage your account on-the-go.
Is APG&E a good company?
APG&E is a good company insofar as it is a long-standing, reputable energy provider with favorable customer reviews and competitively priced plans. However, PUC data shows they receive a very high number of complaints relative to other energy providers, suggesting customers may experience some friction when working with the company.
How is APG&E different from other Texas electricity companies?

Unlike many Texas electricity companies, APG&E offers only a few plan types, focusing on easy-to-understand, fixed-rate plans that make estimating and budgeting monthly energy bills easier.

Our Final Thoughts on APG&E

We evaluated APG&E based on five key criteria: plan options, uniqueness of audience, customer service, accessibility, and additional features offered to customers. APG&E received a score of 4.0 out of 5.

Category 1-5 Score
Plan Options 3
Uniqueness of Audience 4
Customer Service 5
Accessibility 5
Extra Features 3
Our APG&E Score 4.0/5
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