Payless Power
Updated on August 31, 2026
Payless Power specializes in prepaid electricity plans, allowing customers to enroll without deposits or credit checks. Certified by the PUCT since April 2005, the company is recognized for its straightforward billing practices. Its user-friendly online portal and low-balance alerts empower customers to manage their energy usage efficiently.
Compare Payless Power Electricity Rates
866-534-4103
Payless Power Electricity Rates
*All rates above are accurate as of 08/31/2026 for zip code 77056 based on 1,000 kWh of usage. Rates may have changed since this date. For the most up-to-date rates in your area, please enter your zip code. You can obtain important standardized information that will allow you to compare this product with other offers. Contact the respective provider.
Payless Power Electricity Plans
Payless Power offers both residential and business electricity plans, including:
6-Month Prepaid
These fixed-priced, pay-in-advance plans require no deposits to start your service. You place funds into your account, and every day, Payless Power debits the account to pay for your electricity usage from the previous two days.
12-Month Prepaid
Payless Power’s 12-Month Prepaid plan operates similarly to the 6-Month Prepaid plan, except for being a 12-month contract.
*Payless Power electricity plan information reflects availability as of June 26, 2026 and may be subject to change.
How Payless Power Rates Compare
Payless Power’s rates range from average to high when compared with other popular providers. Specific prices depend on the plan.
The cancellation fee for prepaid plans is $49, while for postpaid plans it ranges from $149 to $299, aligning closely with the industry average of around $150.
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Payless Power Reviews
Payless Power receives positive reviews overall, with many customers praising how fast their service started or was restored (after an outage). However, some customers were dissatisfied with being charged high electricity rates or with Payless Power’s customer service.
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Negative Experiences:
Payless Power Pros and Cons
Pros
Average electricity rates on many plans
Has fixed-rate, prepaid plans requiring no deposit or credit checks
Quick to start service for new accounts
Cons
Few plan options
Inconsistent customer service experience
No weekend or extended customer service hours
Learn More about Payless Power
If you’re interested in learning more about Payless Power and its plans and rates, you can speak with customer service during regular business hours to have your questions answered.
Contact Payless Power
Customer Service Phone Number and Hours:
- (866) 963-9353
- Mon – Fri 9:00 a.m. to 5:00 p.m. CST
- PUCT License #10110
Payless Power Service Areas
Payless Power serves over 400 residential communities in Texas’ deregulated energy markets, including large metro areas and small communities.1 Cities such as Houston, Arlington, Fort Worth, Plano, and The Woodlands are just a few examples of where Payless Power provides service.
In areas of Texas where energy is regulated, residents must use their local utility company for electric service.
Enter your ZIP Code and compare electricity rates
How to Move or Transfer Electricity with Payless Power
You can sign up for a new plan online, but you can’t transfer services that way. You must create a new account for the new service address by calling a customer care specialist at 866-963-9353 during regular business hours. Homes with smart meters can have the new service start in as little as an hour if there are no delays.
Payless Power Alternatives
Not sold on Payless Power? Explore other energy providers:
Explore Top Payless Power Alternatives
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Payless Power FAQs
DON'T ADD A QUESTION HERE.
DON’T ADD CONTENT HERE.
Does Payless Power disconnect power on the weekends?
No, Payless Power won’t disconnect power on the weekends or federally recognized holidays.
How do I cancel my Payless Power plan in Texas?
The two ways to cancel your plan are:
- Go to https://account.paylesspower.com/end-service and log in to your account.
- Call customer service and select the option related to cancellations.
Is prepaid electricity available in Texas?
Yes. Prepaid electricity is available in Texas, and Payless Power offers several prepaid energy plans in the state.
Our Final Thoughts on Payless Power
We evaluated Payless Power based on five key criteria: plan options, uniqueness of audience, customer service, accessibility, and additional features offered to customers. Payless Power received a score of 4.2 out of 5.*
| Category | 1-5 Score |
|---|---|
| Plan Options | 4 |
| Uniqueness of Audience | 5 |
| Customer Service | 2 |
| Accessibility | 5 |
| Extra Features | 5 |
| Our Payless Power Score | 4.2/5 |
Sources/Disclaimers
- Accessed October 19, 2025. https://paylesspower.com/areas-we-serve/